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March 31, 2017

Wells Fargo scandal

Wells Fargo still faces over a dozen probes tied to fake account scandal

by Matt Egan

Wells Fargo is trying to repair its relationship with customers and employees. But standing in the way are a series of question marks still hovering over the bank.

Six months after the fake account scandal erupted, Wells Fargo still faces more than a dozen investigations, inquiries and lawsuits related to its notorious sales tactics and alleged mistreatment of workers.

The long list of both internal and external probes linked to the fiasco creates significant uncertainty at Wells Fargo (WFC) despite steps taken to move forward.

The outcomes of these legal challenges threaten to create further consequences, including new fines, sanctions, legal costs and repercussions for executives.

All of this is on top of the $185 million Wells Fargo was fined in September by authorities for creating up to 2 million unauthorized bank and credit card accounts in order to meet unrealistic sales targets. The ensuing public outcry led to the sudden retirement of longtime CEO John Stumpf.

Just this week, Wells Fargo sought to remove at least one question mark by reaching a $110 million preliminary class action settlement to compensate impacted customers. Citing a desire to "move forward and avoid continued litigation," Wells Fargo dropped previous efforts to kill customer lawsuits by forcing arbitration.

In a statement to CNNMoney, a Wells Fargo spokesman said the bank is "committed to restoring trust with customers and all of its key stakeholders." He pointed to major changes, including scrapping the sales goals, hiring Tim Sloan as its new CEO and stripping top execs of their 2016 bonuses.

But Wells Fargo still faces more than a dozen other probes, inquiries and lawsuits linked to the scandal, many of which were disclosed in recent SEC filings.

Independent Wells Fargo board investigation: The most immediate and potentially-damaging of these probes is the independent board investigation expected to conclude before the April 25 shareholder meeting. The board has promised the investigation will "follow the facts wherever they lead" and to make the findings public.

The investigation may result in additional disciplinary action against former or current employees, and could also be used as ammo for the other probes that are still going on.

Department of Justice: Wells Fargo is also grappling with the threat of potential criminal charges from the federal government. The bank confirmed in a filing that the DOJ is looking into the scandal. Multiple U.S. attorneys' offices are investigating and subpoenas were issued, a U.S. official told CNN in September. The DOJ declined to comment, citing its policy to neither confirm nor deny the existence of investigations.

SEC: Wells Fargo has confirmed that the SEC is also probing, though the bank's filings don't explain what, other than "sales practices," the agency is looking into.

Senator Elizabeth Warren asked the SEC to investigate whether Wells Fargo violated federal whistleblower protection laws. She cited CNNMoney's reporting about employees who say they were fired after calling the bank's confidential ethics hotline.

The SEC could also be weighing whether Wells Fargo committed securities fraud when it stayed silent about the CFPB probe into the fake accounts for at least six months.

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